Wave IP

Wave IP

Vertical is pleased to announce that as of June 15, all new Wave IP platform orders are being shipped with the system’s latest version 5.0 software release.
Mobilize Your Workers

Mobilize Your Workers

Stay fully connected, available and effective wherever, whenever, via voice, chat, web collaboration and more on your iOS or Android device.
The Most Built-in Apps

The Most Built-in Apps

Core applications and features standard with base user license in all Wave IP systems and Optional add-on applications available with simple license key.


Improving workflows in the Modern Enterprise
The Vertical Wave IP™ Communications System replaces the traditional business phone system with a powerful appliance and package of embedded applications in an all-inclusive platform to streamline enterprise communications. The Wave IP Platform provides voice, mobile and collaboration solutions for improving critical business workflows and facilitating the way we work in today’s Modern Enterprise.
Bring Your Teams Together
Quickly connect your customers to your workforce with real-time status and easy access to voice calls, messaging, one-click meetings and collaboration via notebook and web, mobile and desk phones. The base user license included with every Wave IP system gives everyone in your organization access to Vertical’s  award-winning ViewPoint desktop UC client and to 100% mobility via the ViewPoint Mobile app.

Vertical Business In Motion: Wave IP

The Most Built-in Apps on Any Platform

Core applications and features standard with base user license in all Wave IP systems include:
  • ViewPoint UC Desktop Call Management Interface
  • ViewPoint Mobile with SIP Softphone for Smartphones & Tablets
  • Real-time Presence & Status
  • Meet Me Conference Rooms
  • Call Recording & Logging
  • Call Reporting
  • Visual Voice Mail
  • Customer Survey & Appointment Reminder IVR Applications
  • Enterprise Instant Messaging
  • Integrated Softphone
  • VPN & NAT Traversal Support for Teleworkers
  • Microsoft Exchange Integration
  • Wave Client Application Programming Interface
Optional add-on applications available with simple license key:
  • Wave Business Continuity Service
  • Wave Call Classifier
  • Wave Live Image
  • Wave Campaign Tracker
  • WaveNet
  • Wave Fax Manager
  • Wave Contact Center & Reporter

Need More Informtion?

Vertical Wave IP Retail solutions are used by other fine retailers including:

Customized Retail Services

Vertical Wave IP Solutions Timeline

A new era in IP Communications

A new era in IP Communications - Vertical releases Wave IP 500 targeted at the cost-conscious 10-50 user market


December 13th, 2016

Vertical Cloud Connect Receives Real-Time Web Solutions Excellence Award

RTC-based solution enables businesses to integrate web-based communications applications and services with premise-based deployments.

Vertical Releases SBX IP 3.5

Vertical Releases SBX IP 3.5 with many New Features for the Leading Small Business IP telephony system



Innovative Software Enhancements

Vertical Communications Introduces Innovative Software Enhancements for Wave IP Business Communications Solution

Wave IP 4.0

Vertical Communications Announces Release of Wave IP 4.0



TMC Innovation Award

Vertical's ViewPoint Mobile Receives 2013 Unified Communications TMC Innovation Award

Mobile-Only Enterprise

Vertical Enables the Mobile-Only Enterprise with Release of ViewPoint 2.0 and Wave IP 4.5 UC Software



ViewPoint Mobile 2.1

Wins 2015 INTERNET TELEPHONY Product of the Year Award

Vertical Receives

Vertical Receives Second Frost & Sullivan Customer Value Leadership Award for Retail Solutions



Vertical Cloud Connect

Receives Real-Time Web Solutions Excellence Award

Vertical Unveils Wave 6.0 Communications Solution

Company announces plan for fully virtualized cloud communications solution featuring new ViewPoint Web at 2017 ITEXPO Conference.

February 8, 2017

July 19, 2017

Vertical Communications Releases Wave IP 6.0

The release of ViewPoint Web provides Vertical customers with the ability to securely communicate from anywhere on any device. ViewPoint Web supports PCs, Mac, Android, and IOs devices giving universal access to communication tools for remote workers, business travelers, and more.

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