- Screen Pop customer information from CRM applications and databases presenting caller info to your agents faster
- Automate outbound dialing from lists
- Queue Chat from your websites to agents for quick response to customer needs
- Offer chat proactively to customers browsing your websites
- Contact customers via SMS messaging improving your ability to reach them
- Queue email requests to agents for quicker follow-up
- Real-Time metrics on call center performance
Contact us today for more information and to schedule a demonstration.