Wave IP Online Blog

Vertical Wave IP unified communications systems come complete with the most business-boosting applications on a single server.

  • Screen Pop customer information from CRM applications and databases presenting caller info to your agents faster
  • Automate outbound dialing from lists
  • Queue Chat from your websites to agents for quick response to customer needs
  • Offer chat proactively to customers browsing your websites
  • Contact customers via SMS messaging improving your ability to reach them
  • Queue email requests to agents for quicker follow-up
  • Real-Time metrics on call center performance

Contact us today for more information and to schedule a demonstration.

Wave 7 is coming soon!

Stay tuned for more information!

Wave 7 will be moving Wave to a Windows 2016 server-based telephony platform as Microsoft will complete the retirement of Windows 2008 server across all platforms early next year.

Wave 7 has been in Beta release for some time now, and we are awaiting the final release notification.  Once received we will provide information to everyone on requirements and pricing.

We are in contact with Vertical daily to provide you this final product information as soon as it’s available.


iphoneHow do you keep everyone connected, on target and on task while they’re on the move? The key to productive mobile employees isn’t the device they use. It’s access. Immediate access to co-workers, customers, decision makers, information. Access to all the communications functionality and features you use in the office, even when you’re not – all at your fingertips.

Wave ViewPoint Mobile includes an extensive array of built-in, advanced communications applications like presence and call management, secure instant messaging, visual voice mail and call recording that you pay a premium for with other systems – all included. No extra hardware or software needed. And now true mobility. At no extra cost.

A whole new ViewPoint on mobility

Wave ViewPoint Mobile – the only mobility application that comes standard – delivers Wave's full suite of advanced integrated applications anywhere you need to be. With ViewPoint Mobile you can:

  • Update your status from anywhere
  • Check availability of co-workers
  • Access personal contacts via ViewPoint
  • Send secure IMs
  • Have a single contact number
  • Tap to talk, transfer or put calls on hold
  • Check voice mail
  • Take notes on and record calls

Download Brochures Here


Quick Contact


Wave IP Online

Your First Stop For All Things Wave and Vertical. Providing Complete Call Center and VOIP Solutions.
(770) 426-0051 Local
(800) 967-1412 Toll Free

24/7 Support
Call Us Today!!
A Vertical Diamond Partner

Wave IP Online

2010 Wave IP 2500 Online - Business Phone System with "Applications Inside"
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Your First Stop For All Things Wave and Vertical. Providing Complete Call Center and VOIP Solutions. Easy Online Ordering.
(770) 426-0051
24/7 Support - Call Us Today!!
A Vertical Diamond Partner
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