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Wave Features Preview


 

Unified Communications with no compromises
Wave IP's simple and powerful licensing scheme provides the full power of Wave IP to all users as a standard feature.
 
Standard UC feature set includes:
  • Award-winning ViewPoint UC desktop client
  • Integrated SIP Softphone
  • Secure Instant Messaging
  • Organization-wide Presence & Personal Status
  • Visual Voicemail
  • Intelligent Find-Me / Follow-Me
  • Email and Contacts synchronization with Exchange
  • Personalized Call Handling

Mobility. The power to connect anytime, anywhere
You can take Wave IP's feature set with you wherever you go so you are always connected and have powerful enterprise communications tools at your disposal.

Mobility feature set includes:
  • One number service - publish one number, make & receive calls from multiple devices
  • Transform any PSTN connected phone into your personal enterprise extension
  • ViewPoint UC desktop client with integrated phone
  • UC client on smart phones and mobile deveices
  • Access all frequently used PBX Features
  • Find me / follow me & twinning
  • Remote contact center agent

Integrated Applications
Vertical's Application Ready architecture means you have all the tools you need, when you need them. Add applications with a simple license key.

Integrated Applications include:
  • Wave ViewPoint Unified Communications desktop & mobile application
  • Contact Center
  • Call Classifier (database driven call tagging and handling)
  • Secure Instant Messaging
  • Inbound & Outbound IVR
  • Fax Management
  • Management and reporting
  • Call recording, logging, archiving and management
  • Multisite Networking
  • Messaging integration - MS Exchange, SMTP and more
  • Disaster Recovery - Wave Live Image (powered by Acronis)

Vertical AppMarket
The Vertical AppMarket offers developer solutions that extend the Unified Communications capabilities of your Wave IP system and integration opportunities with existing business applications.

Feature developer solutions include:
  • Integration with leading CRM packages
  • Real-time visibility into your queue call status
  • Wall display solutions for contact center performance
  • Enhanced reporting utilities

 

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